WeaUp

WeaUp

The New Era of Seamless Digital Experience

The New Era of Seamless Digital Experience

The New Era of Seamless Digital Experience

TIMELINE

TIMELINE

13 weeks

ROLE

ROLE

Product Designer

INDUSTRY

Lifestyle

TEAM

TEAM

4 designers

4 full-stack developers

In an era where seamless digital experiences define user expectations, the Dello Fintech Banking App emerges as a beacon of innovation in the financial technology landscape. This case study delves into the user experience (UX) design journey undertaken to transform conventional banking interactions into intuitive, efficient, and user-centric experiences. As traditional banking institutions grapple with the evolving demands of a digital-savvy clientele, Dello steps forward with a visionary approach to redefine how users engage with their financial resources. The intersection of cutting-edge technology, user-centered design principles.

In an era where seamless digital experiences define user expectations, the Dello Fintech Banking App emerges as a beacon of innovation in the financial technology landscape. This case study delves into the user experience (UX) design journey undertaken to transform conventional banking interactions into intuitive, efficient, and user-centric experiences. As traditional banking institutions grapple with the evolving demands of a digital-savvy clientele, Dello steps forward with a visionary approach to redefine how users engage with their financial resources. The intersection of cutting-edge technology, user-centered design principles.

Revolutionizing Banking: Enhancing User Experience with the Dello Fintech Banking

Revolutionizing Banking: Enhancing User Experience with the Dello Fintech Banking

USER INTERVIEW

USER INTERVIEW

After conducting a detailed competitor analysis, we learned about the strengths and weaknesses of existing posture monitoring apps in the market, but with our user-centered approach, we needed to deeper understand our target audience.

After conducting a detailed competitor analysis, we learned about the strengths and weaknesses of existing posture monitoring apps in the market, but with our user-centered approach, we needed to deeper understand our target audience.

To achieve this, we conducted a series of qualitative user interviews to uncover the needs and challenges related to improving neck posture and posture correction. We spoke with a diverse group of people, including office workers, students, athletes and health-conscious individuals to make sure we could explore different perspectives and their use cases.

As mobile device usage continues to increase, there is a growing need for solutions that address the health impacts of poor posture. By utilizing smartphone capabilities, we can create an app that encourages healthier habits and helps reduce the risk of neck pain.

INSIGHTS FROM THE INTERVIEWS

INSIGHTS FROM THE INTERVIEWS

USER PERSONA

USER PERSONA

Based on our research and user interviews, we created two detailed personas which represent our target audience's behaviours, goals, and challenges.

Based on our research and user interviews, we created two detailed personas which represent our target audience's behaviours, goals, and challenges.

Our goal is to boost user engagement by keeping them motivated through interactive collaborative challenges and gamification, encouraging consistent participation in daily posture correction routines.

Our goal is to boost user engagement by keeping them motivated through interactive collaborative challenges and gamification, encouraging consistent participation in daily posture correction routines.

Our goal is to boost user engagement by keeping them motivated through interactive collaborative challenges and gamification, encouraging consistent participation in daily posture correction routines.

DESIGN STRATEGY

DESIGN STRATEGY

We aim to enhance user engagement by increasing motivation and lowering barriers to participation through social interaction and rewarding systems.

We aim to enhance user engagement by increasing motivation and lowering barriers to participation through social interaction and rewarding systems.

We aim to enhance user engagement by increasing motivation and lowering barriers to participation through social interaction and rewarding systems.

As mobile device usage continues to increase, there is a growing need for solutions that address the health impacts of poor posture. By utilizing smartphone capabilities, we can create an app that encourages healthier habits and helps reduce the risk of neck pain.

CONCEPTUALIZATION AND SOLUTIONS

CONCEPTUALIZATION AND SOLUTIONS

In the conceptualization phase, we focused on mapping user flows to align with users' mental models, ensuring intuitive navigation and interactions throughout the app.

In the conceptualization phase, we focused on mapping user flows to align with users' mental models, ensuring intuitive navigation and interactions throughout the app.

We also developed the information architecture to structure content logically, facilitating easy access to key features. Additionally, we explored and refined our app essential features, through initial sketches and brainstorming, incorporating insights from user interviews and competitor analysis. These steps helped us create a user-centered design that set the stage for effective wireframing and prototyping.

As mobile device usage continues to increase, there is a growing need for solutions that address the health impacts of poor posture. By utilizing smartphone capabilities, we can create an app that encourages healthier habits and helps reduce the risk of neck pain.

WIREFRAMING AND TESTING

WIREFRAMING AND TESTING

Wireframing was a critical phase where we concentrated on the app's structure and functionality through several iterations. We tested these wireframes with real users to gather insights, which enabled us to refine the user experience continuously.

Wireframing was a critical phase where we concentrated on the app's structure and functionality through several iterations. We tested these wireframes with real users to gather insights, which enabled us to refine the user experience continuously.

Through these sessions, we observed how users interacted with the proposed features, identifying pain points and areas for improvement. By prioritizing user needs, we developed a seamless and intuitive experience for WeaUp, laying a strong foundation for the app.

As mobile device usage continues to increase, there is a growing need for solutions that address the health impacts of poor posture. By utilizing smartphone capabilities, we can create an app that encourages healthier habits and helps reduce the risk of neck pain.

SOLUTION

SOLUTION

Our solution combines advanced posture monitoring technology with engaging and interactive tools.

How might we enable individuals suffering from "text neck" to integrate posture correction into their daily lives while making it an enjoyable and engaging activity?

As technology increasingly influences our lives, prolonged device usage often leads to poor posture and associated health issues. Our solution uses smartphone and earbud capabilities to monitor posture in real time. With "Wally," our interactive mascot, users receive instant feedback and motivation to maintain proper posture. Collaborative challenges foster accountability among friends, while comprehensive analytics empower users to track their habits and achieve posture goals with confidence.

As technology increasingly influences our lives, prolonged device usage often leads to poor posture and associated health issues. Our solution uses smartphone and earbud capabilities to monitor posture in real time. With "Wally," our interactive mascot, users receive instant feedback and motivation to maintain proper posture. Collaborative challenges foster accountability among friends, while comprehensive analytics empower users to track their habits and achieve posture goals with confidence.

SUCCESS METRICS

SUCCESS METRICS

The success of our product will be measured by how many users actively participate and complete challenges.

The success of our product will be measured by how many users actively participate and complete challenges.

MY TAKEAWAYS

MY TAKEAWAYS

User testing helped us identify key areas for improvement. 

User testing helped us identify key areas for improvement. 

Initially, our concept focused primarily on individual posture correction. However, during testing with users, we received feedback that emphasized the importance of social interaction and group support in maintaining motivation. This insight that we got early in the design process led us to iterate our solution, incorporating Collaborative Challenges where users could set shared goals and support each other, and gamification features, enhancing both engagement and effectiveness.

As mobile device usage continues to increase, there is a growing need for solutions that address the health impacts of poor posture. By utilizing smartphone capabilities, we can create an app that encourages healthier habits and helps reduce the risk of neck pain.

THE TEAM BEHIND THIS PROJECT

THE TEAM BEHIND THIS PROJECT

Designers: Pooja Chauhan, Jiali Cai, Anderson Marques (myself), Cheuk Yan Li

Developers: Wonnyo Hamester, Reinhardt Botha, Beck Baral, Victor Portus

Designers: Pooja Chauhan, Jiali Cai, Anderson Marques (myself), Cheuk Yan Li

Developers: Wonnyo Hamester, Reinhardt Botha, Beck Baral, Victor Portus