Helping users with poor posture improve their daily routine
Helping users with poor posture improve their daily routine
Helping users with poor posture improve their daily routine

HIGHLIGHT

Neck pain from excessive smartphone, laptop, and tablet use, known as "text neck," has become common, leading to poor posture and long-term issues. The challenge is to integrate posture correction into daily routines in a fun way.

TIMELINE

TIMELINE

May – Aug 24

13 weeks

May – Aug 24

13 weeks

May – Aug 24

13 weeks

ROLE

ROLE

Product Design

User research

Product Design

User research

Product Design

User research

Product Design

User research

INDUSTRY

Healthcare

Lifestyle

Healthcare

Lifestyle

Healthcare

Lifestyle

hUser hE

TEAM

INDUSTRY

4 product designers

4 full-stack developers

4 product designers

4 full-stack developers

Healthcare

Lifestyle

TEAM

4 product designers

4 full-stack developers

HIGHLIGHT

Neck pain from excessive smartphone, laptop, and tablet use, known as "text neck," has become common, leading to poor posture and long-term issues. The challenge is to integrate posture correction into daily routines in a fun way.

ABOUT THE PROJECT

ABOUT THE PROJECT

My team designed and developed WeaUp, a multiplatform mobile app focused on improving neck posture through an innovative design over the course of 13 weeks.

My team designed and developed WeaUp, a multiplatform mobile app focused on improving neck posture through an innovative design over the course of 13 weeks.

MY ROLE

MY ROLE

  • Conducted primary research, user interviews and competitor analysis 

  • Turned research insights into viable design ideas

  • Designed the user experience for the collaborative challenges feature

  • Crafted high-fidelity user interfaces

  • Created interactive prototypes to bring the design to life

  • Conducted usability testing in different phases of the design process

  • Conducted primary research, user interviews and competitor analysis 

  • Turned research insights into viable design ideas

  • Designed the user experience for the collaborative challenges feature

  • Crafted high-fidelity user interfaces

  • Created interactive prototypes to bring the design to life

  • Conducted usability testing in different phases of the design process

CHALLENGE

CHALLENGE

How might we enable individuals suffering from "text neck" to integrate posture correction into their daily lives while making it an enjoyable and engaging activity?

As mobile device usage continues to increase, there is a growing need for solutions that address the health impacts of poor posture. By utilizing smartphone capabilities, we can create an app that encourages healthier habits and helps reduce the risk of neck pain.

How might we enable individuals suffering from "text neck" to integrate posture correction into their daily lives while making it an enjoyable and engaging activity?

As mobile device usage continues to increase, there is a growing need for solutions that address the health impacts of poor posture. By utilizing smartphone capabilities, we can create an app that encourages healthier habits and helps reduce the risk of neck pain.

PROBLEM

PROBLEM

Refining the scope and establishing a clear, actionable problem statement.

The initial challenge of addressing "Text Neck" was broad, as poor posture can result from various behaviors and affect a wide range of individuals. To create an effective solution, we focused on how to seamlessly integrate posture correction into users' daily routines while making the process engaging and sustainable through our app.

Refining the scope and establishing a clear, actionable problem statement.

The initial challenge of addressing "Text Neck" was broad, as poor posture can result from various behaviors and affect a wide range of individuals. To create an effective solution, we focused on how to seamlessly integrate posture correction into users' daily routines while making the process engaging and sustainable through our app.

CONTEXT

CONTEXT

We decided to focus on people who have back and neck pain. "Text Neck," is a condition caused by prolonged forward head posture while using mobile devices.

We decided to focus on people who have back and neck pain. "Text Neck," is a condition caused by prolonged forward head posture while using mobile devices.

USERS INTERVIEW

USERS INTERVIEW

After conducting a detailed competitor analysis, we learned about the strengths and weaknesses of existing posture monitoring apps in the market, but with our user-centered approach, we needed to deeper understand our target audience.

To achieve this, we conducted a series of qualitative user interviews to uncover the needs and challenges related to improving neck posture and posture correction. We spoke with a diverse group of people, including office workers, students, athletes and health-conscious individuals to make sure we could explore different perspectives and their use cases.

After conducting a detailed competitor analysis, we learned about the strengths and weaknesses of existing posture monitoring apps in the market, but with our user-centered approach, we needed to deeper understand our target audience.

To achieve this, we conducted a series of qualitative user interviews to uncover the needs and challenges related to improving neck posture and posture correction. We spoke with a diverse group of people, including office workers, students, athletes and health-conscious individuals to make sure we could explore different perspectives and their use cases.

INSIGHTS FROM THE INTERVIEWS

INSIGHTS FROM THE INTERVIEWS

USER PERSONAS

USER PERSONAS

Based on our research and user interviews, we created two detailed personas which represent our target audience's behaviours, goals, and challenges.

Based on our research and user interviews, we created two detailed personas which represent our target audience's behaviours, goals, and challenges.

Our goal is to boost user engagement by keeping them motivated through interactive collaborative challenges and gamification, encouraging consistent participation in daily posture correction routines.

Our goal is to boost user engagement by keeping them motivated through interactive collaborative challenges and gamification, encouraging consistent participation in daily posture correction routines.

DESIGN STRATEGY

DESIGN STRATEGY

We aim to enhance user engagement by increasing motivation and lowering barriers to participation through social interaction and rewarding systems.


Users often only address posture issues when discomfort becomes severe. Motivation can fluctuate due to busy schedules and varying levels of discomfort. Our strategy is to maintain consistent motivation by integrating social and gamified elements into daily posture routines.

We aim to enhance user engagement by increasing motivation and lowering barriers to participation through social interaction and rewarding systems.

Users often only address posture issues when discomfort becomes severe. Motivation can fluctuate due to busy schedules and varying levels of discomfort. Our strategy is to maintain consistent motivation by integrating social and gamified elements into daily posture routines.

CONCEPTUALIZATION AND SOLUTIONS

CONCEPTUALIZATION AND SOLUTIONS

In the conceptualization phase, we focused on mapping user flows to align with users' mental models, ensuring intuitive navigation and interactions throughout the app.


We also developed the information architecture to structure content logically, facilitating easy access to key features. Additionally, we explored and refined our app essential features, through initial sketches and brainstorming, incorporating insights from user interviews and competitor analysis. These steps helped us create a user-centered design that set the stage for effective wireframing and prototyping.

In the conceptualization phase, we focused on mapping user flows to align with users' mental models, ensuring intuitive navigation and interactions throughout the app.


We also developed the information architecture to structure content logically, facilitating easy access to key features. Additionally, we explored and refined our app essential features, through initial sketches and brainstorming, incorporating insights from user interviews and competitor analysis. These steps helped us create a user-centered design that set the stage for effective wireframing and prototyping.

WIREFRAMING AND TESTING

WIREFRAMING AND TESTING

Wireframing was a critical phase where we concentrated on the app's structure and functionality through several iterations. We tested these wireframes with real users to gather insights, which enabled us to refine the user experience continuously.

Through these sessions, we observed how users interacted with the proposed features, identifying pain points and areas for improvement. By prioritizing user needs, we developed a seamless and intuitive experience for WeaUp, laying a strong foundation for the app.

Wireframing was a critical phase where we concentrated on the app's structure and functionality through several iterations. We tested these wireframes with real users to gather insights, which enabled us to refine the user experience continuously.

Through these sessions, we observed how users interacted with the proposed features, identifying pain points and areas for improvement. By prioritizing user needs, we developed a seamless and intuitive experience for WeaUp, laying a strong foundation for the app.

SOLUTION - MAIN FEATURES

SOLUTION - MAIN FEATURES

Posture monitoring

Track posture using phone or earbuds. Set sessions for tracking or keep it running in the background to get more accurate data.

Posture monitoring

Track posture using phone or earbuds. Set sessions for tracking or keep it running in the background to get more accurate data.

Real-time feedback and motivation

Keep your neck in good posture with Wally, our mascot who reacts in real-time depending on the neck posture. Earn badges and stay motivated.

Real-time feedback and motivation

Keep your neck in good posture with Wally, our mascot who reacts in real-time depending on the neck posture. Earn badges and stay motivated.

Collaborative challenges

Set common goals with friends, compete in challenges, and support each other in achieving better posture.

Collaborative challenges

Set common goals with friends, compete in challenges, and support each other in achieving better posture.

Posture Analytics

Gain insights into posture habits over time. Track progress, understand trends, and make informed adjustments to achieve the posture goals effectively.

Posture Analytics

Gain insights into posture habits over time. Track progress, understand trends, and make informed adjustments to achieve the posture goals effectively.

SUCCESS METRICS

SUCCESS METRICS

The success of our product will be measured by how many users actively participate and complete challenges.

The success of our product will be measured by how many users actively participate and complete challenges.

MY TAKEAWAYS

MY TAKEAWAYS

User testing helped us identify key areas for improvement. 

Initially, our concept focused primarily on individual posture correction. However, during testing with users, we received feedback that emphasized the importance of social interaction and group support in maintaining motivation. This insight that we got early in the design process led us to iterate our solution, incorporating Collaborative Challenges where users could set shared goals and support each other, and gamification features, enhancing both engagement and effectiveness.

User testing helped us identify key areas for improvement. 

Initially, our concept focused primarily on individual posture correction. However, during testing with users, we received feedback that emphasized the importance of social interaction and group support in maintaining motivation. This insight that we got early in the design process led us to iterate our solution, incorporating Collaborative Challenges where users could set shared goals and support each other, and gamification features, enhancing both engagement and effectiveness.

THE TEAM BEHIND THIS PROJECT

THE TEAM BEHIND THIS PROJECT

Designers: Pooja Chauhan, Jiali Cai, Anderson Marques (myself), Cheuk Yan Li

Developers: Wonnyo Hamester, Reinhardt Botha, Beck Baral, Victor Portus

Designers: Pooja Chauhan, Jiali Cai, Anderson Marques (myself), Cheuk Yan Li

Developers: Wonnyo Hamester, Reinhardt Botha, Beck Baral, Victor Portus

Visit WeaUp Website

Visit WeaUp Website

Let's connect!

Feel free to reach out for collaborations or just a friendly hello

© 2024 Anderson Marques. All rights reserved.

Let's connect!

Feel free to reach out for collaborations or just a friendly hello

© 2024 Anderson Marques. All rights reserved.

Let's connect!

Feel free to reach out for collaborations or just a friendly hello

© 2024 Anderson Marques. All rights reserved.

Let's connect!

Feel free to reach out for collaborations or just a friendly hello

© 2024 Anderson Marques. All rights reserved.

Let's connect!

Feel free to reach out for collaborations or just a friendly hello

© 2024 Anderson Marques. All rights reserved.