Clinside
Clinside
Streamlining Clinic Management for Brazil's Underserved Regions
Streamlining Clinic Management for Brazil's Underserved Regions
Streamlining Clinic Management for Brazil's Underserved Regions
TIMELINE
TIMELINE
2021-2023
2021-2023
ROLE
ROLE
Product Designer
Product Designer
INDUSTRY
Healthcare
Healthcare
TEAM
TEAM
2 designers
2 designers
3 developers
3 developers
HIGHLIGHT
HIGHLIGHT
Through a user-friendly and simplified platform, Clinside reduces manual tasks and bureaucratic processes helping healthcare professionals prioritize patient care.
Through a user-friendly and simplified platform, Clinside reduces manual tasks and bureaucratic processes helping healthcare professionals prioritize patient care.
ABOUT PROJECT
ABOUT PROJECT
Our team designed Clinside, a web-based EHR software for optimizing clinic management in underserved Brazilian regions, with a 2-year process including MVP development and post-launch iterations.
Our team designed Clinside, a web-based EHR software for optimizing clinic management in underserved Brazilian regions, with a 2-year process including MVP development and post-launch iterations.
MY ROLE
MY ROLE
Conducted user research and usability testing to identify pain points and guide design decisions.
Designed intuitive, accessible interfaces with user flows, wireframes, prototypes, and high-fidelity UIs.
Collaborated with cross-functional teams to deliver user-centered and seamless product solutions.
Refined designs through iterative prototyping and performance-driven improvements.
Led end-to-end design, aligning user needs with business objectives.
Conducted user research and usability testing to identify pain points and guide design decisions.
Designed intuitive, accessible interfaces with user flows, wireframes, prototypes, and high-fidelity UIs.
Collaborated with cross-functional teams to deliver user-centered and seamless product solutions.
Refined designs through iterative prototyping and performance-driven improvements.
Led end-to-end design, aligning user needs with business objectives.
CHALLENGE
CHALLENGE
How might we improve the management of patient health data and streamline clinic operations to enhance efficiency and service quality?
How might we improve the management of patient health data and streamline clinic operations to enhance efficiency and service quality?
Many clinics in underserved regions rely on outdated, manual methods for handling patient records and appointment scheduling. These archaic systems lead to frequent errors, inefficiencies, and lost data, ultimately delaying diagnoses and treatments.
Many clinics in underserved regions rely on outdated, manual methods for handling patient records and appointment scheduling. These archaic systems lead to frequent errors, inefficiencies, and lost data, ultimately delaying diagnoses and treatments.
PROBLEM
PROBLEM
Streamlining clinic workflows and ensuring real-time integration for patient and schedule management.
Streamlining clinic workflows and ensuring real-time integration for patient and schedule management.
The absence of synchronized schedules and centralized patient databases for professionals working across different locations creates significant inefficiencies in the quality of service. Physical appointment books and disconnected systems result in labor-intensive processes, scheduling errors, and fragmented care, affecting the delivery of effective healthcare solutions.
The absence of synchronized schedules and centralized patient databases for professionals working across different locations creates significant inefficiencies in the quality of service. Physical appointment books and disconnected systems result in labor-intensive processes, scheduling errors, and fragmented care, affecting the delivery of effective healthcare solutions.
USER INTERVIEW
USER INTERVIEW
After interviewing doctors, nurses, nutritionists, pharmacists, and receptionists, we aimed to understand their unique challenges and workflows.
After interviewing doctors, nurses, nutritionists, pharmacists, and receptionists, we aimed to understand their unique challenges and workflows.
While existing systems had benefits, we deeply analyzed each role's tasks, challenges, and workflow inefficiencies to identify improvements. We also evaluated how current solutions impact their work, guiding the development of a user-focused system tailored to their needs.
As mobile device usage continues to increase, there is a growing need for solutions that address the health impacts of poor posture. By utilizing smartphone capabilities, we can create an app that encourages healthier habits and helps reduce the risk of neck pain.
USER PERSONA
USER PERSONA
Using interview insights and participant demographics, we created two personas that guide our solution development.
Using interview insights and participant demographics, we created two personas that guide our solution development.
DESIGN STRATEGY
DESIGN STRATEGY
The focus was to provide a system that could be easily adopted, especially in regions with low technological adoption.
The focus was to provide a system that could be easily adopted, especially in regions with low technological adoption.
Our design strategy centered on simplifying clinic management by creating a user-friendly interface for professionals, reducing the administrative burden, and preventing common scheduling errors.
As mobile device usage continues to increase, there is a growing need for solutions that address the health impacts of poor posture. By utilizing smartphone capabilities, we can create an app that encourages healthier habits and helps reduce the risk of neck pain.
CONCEPTUALIZATION AND SOLUTIONS
CONCEPTUALIZATION AND SOLUTIONS
In the conceptualization phase, we focused on mapping user flows to align with users' mental models, ensuring intuitive navigation and interactions throughout the app.
In the conceptualization phase, we focused on mapping user flows to align with users' mental models, ensuring intuitive navigation and interactions throughout the app.
We also developed the information architecture to structure content logically, facilitating easy access to key features. Additionally, we explored and refined our app essential features, through initial sketches and brainstorming, incorporating insights from user interviews and competitor analysis. These steps helped us create a user-centered design that set the stage for effective wireframing and prototyping.
As mobile device usage continues to increase, there is a growing need for solutions that address the health impacts of poor posture. By utilizing smartphone capabilities, we can create an app that encourages healthier habits and helps reduce the risk of neck pain.
WIREFRAMING AND TESTING
WIREFRAMING AND TESTING
Wireframing focused on app structure and functionality, tested with real users to gather insights and refine the experience.
Wireframing focused on app structure and functionality, tested with real users to gather insights and refine the experience.
SOLUTION
SOLUTION
Clinside revolutionizes clinic management by streamlining appointment scheduling, organizing medical data, and maintaining detailed consultation histories.
How might we enable individuals suffering from "text neck" to integrate posture correction into their daily lives while making it an enjoyable and engaging activity?
Clinside centralizes workflows into a simple, user-friendly agenda for managing appointments and records efficiently. Designed for professionals working in multiple clinics, it streamlines organization, reduces stress, and allows more focus on patient care over administrative tasks.
Clinside centralizes workflows into a simple, user-friendly agenda for managing appointments and records efficiently. Designed for professionals working in multiple clinics, it streamlines organization, reduces stress, and allows more focus on patient care over administrative tasks.
MAIN FEATURES
MAIN FEATURES
Clinside revolutionizes clinic management by streamlining appointment scheduling, organizing medical data, and maintaining detailed consultation histories.
Clinside revolutionizes clinic management by streamlining appointment scheduling, organizing medical data, and maintaining detailed consultation histories.
SUCCESS CRITERIA
SUCCESS CRITERIA
The success of our product will be measured by its ability to simplify clinic workflows, enhance patient care quality, and drive time savings for healthcare professionals.
The success of our product will be measured by its ability to simplify clinic workflows, enhance patient care quality, and drive time savings for healthcare professionals.
